Fact: Restaurant guests interact with front desk hosts, servers, and bartenders most often.
So, it’s vital to the success of your business to offer guests a positive experience right from the start.
We will train you and your team to set the tone for a wonderful, welcoming guest experience every time. We specialize in restaurant staff training, as well as hospitality training and hotel management training. We focus on positioning staff and aligning front of house and guest services and systems to optimize first impressions in order to establish a positive relationship with guests, ultimately enhancing and improving their experience from start to finish.