For us, a successful food and beverage operation has two main components: each team player must feel as though they are a valued, contributing member and each must be playing by the same playbook.
In short: successful talent development is directly tied to a successful training program.
If your company is not delivering in the training environment, now is the time to invest in a training overhaul with our experts. Don’t let poor performance take hold of your business. Here are just some of the talent development services we offer:
Restaurant & Hospitality Server Training Programs.
Most of us in the restaurant and hospitality industry have been a server at one time or another. And if you’ve been there, then you know – it’s not easy! That’s where we come in. We provide restaurant server training and hospitality team training, helping to build great service teams by immersing ourselves in the brand’s culture and then creating strong written materials based on that culture. Our comprehensive service training playbooks and restaurant server training programs, from restaurant and hospitality industry experts, integrate principles and best practices to ensure that the servers we train are confident, knowledgeable, and great brand ambassadors.
Restaurant Manager Training & Manager-in-Training Programs.
The goals of our restaurant manager training and manager-in-training (MIT) programs are to build upon our service training and cultivate confident, loyal leaders who can effectively instill their company’s food and beverage concept and culture in others. This holds true with operations from small start-up restaurants to large hotel F&B entities. By developing custom-built restaurant management training programs, we not only help train and develop talent, but we also champion investing in management staff, which ultimately helps diminish turnover.
Restaurant & Hospitality Executive Coaching & Owner Training Program
Whether you’re a company founder, owner, hotel manager, or CEO seeking confidential, actionable feedback and coaching for yourself or an executive on your team, we offer a wide-range of solutions-driven approaches to expand skills and knowledge. Our programs may be varied, ranging from restaurant executive coaching and owner training to service and employee training, but our process is straightforward: we work directly with candidates in a structured, yet informal environment that fits your needs, no matter the scale or scope of your F&B operation. Whether coaching is specifically related to skills development or to be utilized as feedback for improvement, the expertise provided by our team will have an immediate impact.