Over the years VSAG’s very own Dan Simons has learned the restaurant business from the ground up. From his front of house service start to transitioning to a seasoned restaurant consultant and ultimately as concept developer and operator, Dan has learned … read more
The excitement of working in the restaurant industry lies heavily in the constant state of activity, the constant challenge to execute consistently and the relentless need to stay ahead of the curve. From servers dodging oncoming trays and knife-wielding kitchen … read more
To tip or not to tip? That is the restaurant industry question du jour. So, we ask you: can we decide the following in this one conversation … Will service suffer if we eradicate tipping? Is tipping fair or does … read more
A big VSAG shout out to our very own Dan Simons on being quoted recently in national restaurant industry news coverage for The New York Times and The Wall Street Journal. Even as a seasoned restaurant professional, it’s always a thrill to … read more
Our negotiation tactics start young. Negotiating with our parents that if we eat our vegetables, we then get dessert. Negotiating with our teachers that if we fail an assignment, we should then be able to complete an additional assignment for … read more
What does our restaurant consulting team do for fun? Besides gathering to eat the best foods we can find – we find joy in seeking out trends and advising our clients on how to translate them into effective, long-term business … read more
Our nation’s children head back to school in droves this month. As many of us hold gold memberships in the ‘busy parents club,’ we know just how especially hectic this time of year can be. And as food & beverage … read more
We’ve all been there. Not enough hours in the day. Days in the week … You know the drill. Time is precious. Working within the fast-paced realm of the restaurant & hospitality industry as food service consultants, we put out … read more
Cultivating winning partnerships with business partners, purveyors, vendors, local businesses, and the like is a crucial element to long-term success. Not always an easy task, as the quick-paced nature of the restaurant industry and its many moving parts can alter set … read more
Industry Research shows that a key factor in securing repeat business is engaging with customers, thus helping to ensure positive word of mouth referrals. For instance, of those surveyed 57% would be “for sure” likely to recommend a business if … read more